Regulatory information

KG Notary Public Ltd is a private limited company registered at the Companies House of England and Wales with number 15740465. KG Notary Public Ltd supplies notarial services to individuals throughout England and Wales.

KG Notary Public Ltd is regulated through the Faculty Office of the Archbishop of Canterbury:

The Faculty Office 1, The Sanctuary, Westminster, London SW1P 3JT

Telephone: 020 7222 5381

Email: faculty.office@1thesanctuary.com

Website: www.facultyoffice.org.uk

Redress Information

KG Notary Public Ltd maintains professional indemnity liability cover, which is at least the minimum level of cover specified by the Master of the Faculties (presently £1 million). KG Notary Public’s professional indemnity insurance is underwritten by HCC International Insurance Company PLC Fitzwilliam House, 10 St Mary Axe, London EC3A 8BF.

Further information on KG Notary Public’s insurance cover may be obtained by sending Email to notary@kgnotarypublic.co.uk

Complaint Procedure Information

KG Notary Public Ltd aims to provide all clients with efficient and high standard of services. However, in the unlikely event that you should wish to complain, please get in touch with us immediately so that we can do our best to resolve the problem for you.

  1. If you are dissatisfied about the service you have received please do not hesitate to contact me directly to discuss any concerns and I will do our best to resolve any issues at this stage.
    My Telephone number is +44 7380726124 and Email address is notary@kgnotarypublic.co.uk

  2. If we are unable to resolve the matter you may then complain to the Notaries Society of which we are a members, and who have a complaints procedure approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to:
    Christopher Vaughan

    Secretary of The Notaries Society

    PO Box 7655

    Milton Keynes

    MK11 9NR

    Telephone: 01908 803527

    Email: secretary@thenotariessociety.org.uk.

  3. Finally, even if you have your complaint considered under the Notaries Society’s Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman if you are not happy with the result.

    The Legal Ombudsman’s contact details are:

    Legal Ombudsman

    PO Box 6806

    Wolverhampton

    WV1 9WJ

    Telephone: 0300 555 0333

    Email: enquiries@legalombudsman.org.uk .

    Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within six months from the conclusion of the complaint process.

Regulatory Documents

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